Shipping and Delivery
Orders are processed within five business days, plus an average of one to seven business days for delivery in Canada and five to ten days for the United States. You will receive an email when your order has left our warehouse.
All orders processed by Dolce Bianca Inc. are delivered with Canada Post for Quebec and Fed Ex for the United States. Packages delivered by Canada Post are tracked by reference number, with a $100 liability coverage, and guaranteed delivery times. All orders come with a unique tracking code that you can use to check your package status on Canada Post or Fed Ex websites.
Dolce Bianca Inc. will not be held responsible for any delays imposed by the carrier itself. It is not possible to change the delivery address once the good receipt has been issued.
For door-to-door deliveries, the package is left in the mailbox. If the item does not fit in the mailbox and no one is home, the delivery person will leave a “Notice of Delivery for Pickup” card. Dolce Bianca cannot be held responsible for lost or stolen packages.
Delivery is free in Canada. There is a $25 flat fee for orders in theUnited States.