Orders are processed within three business days, plus an average of one to seven business days for delivery within Canada and five to ten days for delivery to the United States. You will receive an email when your order has left our warehouse.
All orders processed by Dolce Bianca Inc. are delivered with the shipping services of Canada Post for Quebec and Fed Ex for the United States. Packages distributed by Canada Post have a tracking by reference number, liability coverage 100$ and guaranteed delivery times. All orders are provided with a unique tracking code that you can track via the official websites of Canada Post and Fed Ex.
Dolce Bianca Inc. cannot be held responsible for a delay in delivery due to the carrier's delays. It is not possible to change the delivery address after the package has been stamped on the delivery slip.
The package will be left in the mailbox when the delivery is made at the door. If the item does not fit in the mailbox and no one is home, the deliveryman will leave a "Notice of Delivery for Pickup" card at the nearest post office. In case of theft or loss of your package, we cannot be held responsible.
We ship free of charge to Canada and the United States.