Personal Information

Information such as last name, first name, and address are provided by customers during the order transaction process. During your virtual visit on our website, we automatically receive and collect your computer IP address in order to learn more about your browser and operating system.And for hose of you who subscribe to the newsletter, you agree to receive promotional emails about our company and our products.


When did I give my consent? We assume that you consent to us collecting and using information only for these specific purposes: at the time of the order transaction and when checking your credit card; when placing an order; when arranging delivery; or when returning a purchase. If we ask for your personal information for another purpose such as marketing, we will ask you directly for your express consent, or give you the opportunity to say no.At any time, you may decide to remove any information that we hold about you. To do so, you can write to us at and we will take the time to respond to your wishes.


Under no circumstances will we disclose your personal information except as required by law or in the event of a breach of our Terms of Use Terms of Use.


Our entire interface is supported and managed by Shopify online sales system. This includes the general Shopify application that stores your personal data, secured by a server protected by a firewall.

Payment :

Shopify stores your credit card information when you make a purchase on our online store. This information is encrypted in accordance with the Payment Card Industry Data Security Standard(PCI-DSS). Information related to your purchase transaction is kept for as long as necessary to finalize your order. Once your order is finalized, all the purchase transaction information is deleted.All direct payment gateways comply with the PCI-DSS standard, as managed by PCI Security Standards Council, a jointe ffort of companies such as Visa, MasterCard, American Express, and Discover.The PCI-DSS standard requirements ensure credit card data are securely processed by our store and its service providers.You can read Shopify legal provisions here.

Find legal texts written by Shopify can be found here

Services provided by third parties

In general, the third-party vendors we do business with collect, use, and disclose your information only to the extent necessary to enable them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.For these suppliers, we recommend that you read their privacy policies to understand how your personal information will be treated by them.In particular, remember that some Suppliers may be located in jurisdictions other than yours or ours. 

For example, if you choose to proceed with a transaction involving the services of a third-party service provider, your information may be subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.For example, if you are located in Canada and your transaction is processed through a payment gateway located in the United States, and your personal information used to complete that transaction may be disclosed under UnitedStates law, including the Patriot Act.

Once you leave our store website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or the terms of use of our website.

When you click on the links in our store, they may direct you outside of our website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


The protection of your information is a priority for us at Dolce Bianca Inc. All information that concerns you will be protected with the utmost care and in the best possible way. Your protection is our obsession. Regarding credit card information, please note that we use an encryption called SSL(Secure Socket Layer) technology and that we store this information using another encryption called AES-256.


Cookies are identifiers specific to each navigation system and are specific to you. They allow you to access services and advertising campaigns customized to your interests, even on other websites.You are free to disable cookies. However, disabling this feature will prevent your browser from accepting new ones and taking full advantage of new features on our site.

To help you better manage your computer settings, a detailed list of the cookies used by Shopify is :  

attached:_session_id, single token, session, allows Shopify to store information about your session (referrer, landing page,etc.).

 _shopify_visit, No data retained, Stored for 30 minutes from the last visit; Used by our website provider’s internal statistics tracker to record the number of visits. 

 _shopify_uniq, no data kept; Expires midnight (relative to the visitor)of the next day; Counts the number of visits to a store by a single customer. basket, single token, Stored for 2 weeks; Stores information about the contents of your basket.

 secure_session_id, single token, sessional storefront_digest, Single token; Undefined

Legal Age

A person under 18 years of age is not permitted to use without the presence of a parent or guardian. Dolce Bianca Inc. cannot be held responsible for any data you could have provided us concerning a child under 13 years of age.